Job Summary

We are seeking a dedicated and experienced PACS Administrator to join our dynamic IT team. The ideal candidate will be a career-minded, bilingual (Spanish/English) IT professional with a strong background in technical support within high-volume, 24x7 environments. The PACS Administrator will play a key role in supporting and managing the Picture Archiving and Communication System (PACS) and ensuring seamless operation and integration within our healthcare facilities

Essential Job Functions

Oversee the day-to-day operation of PACS equipment, including image workflow, archiving, auto routing, and prefetching.
Provide tier two and tier three support for multiple radiology PACS systems. Troubleshoot and resolve software, hardware, and connectivity issues.
Work closely with HIM, IT departments, and clinical staff to ensure timely and complete capture of DICOM digital image data into the PACS system.
Act as a liaison between departments and vendors for system upgrades, planning, testing, troubleshooting, validation, and implementations.
Provide training and technical support to end-users, including operations personnel, physicians, and other healthcare professionals.
Manage user credentials for Active Directory, Email, Mobile Iron, and Brivo Security. Support and manage mobile devices, including PCs, smartphones, tablets, and more.
Conduct key metric reporting and analysis to identify performance improvements and optimize processes.
Participate in budget planning and coordinate upgrades, software installations, and migration efforts.
*NOTE: The list of tasks is illustrative only, and is not a comprehensive list of all functions and tasks performed by position.

Other Essential Tasks/Responsibilities/Abilities

Must be consistent with Femwell’s core values.
Excellent verbal and written communication skills.
Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
Excellent organizational skills and attention to detail.
Excellent time management skills with proven ability to meet deadlines and work under pressure.
Ability to manage and prioritize multiple projects and tasks efficiently.
Must demonstrate commitment to high professional ethical standards and a diverse workplace.
Must have excellent listening skills.
Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
Must maintain compliance with all personnel policies and procedures.
Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.

Education, Experience, Skills, and Requirements

Bachelor’s degree in information technology, Business, or related field required.
At least three to five years of related experience.
Three years of experience working with Python, Power BI, and other technology.
Knowledge of HIPAA Security preferred.
Hybrid rotation schedule and/or onsite as needed.

Femwell Group Health

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PACS Administrator