At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

About Us

At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and celebrate the experiences each person brings beyond traditional job requirements. If you’re a close but not exact match with the description below, we hope you’ll still consider applying. Want to learn more? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

About The Team

The Global Real Estate Operations (GREO) team at Klaviyo plays a critical role in optimizing and managing our corporate office portfolio to support the company’s evolving business needs. We work cross-functionally to ensure our global workplaces align with strategic objectives, drive operational efficiency, and enhance workplace experiences for all Klaviyos.

About The Role

Klaviyo is seeking a Manager, Global Office Operations & Facilities to join the GREO team. Reporting to the Director, Global Real Estate Operations, you and your team will be responsible for overseeing and optimizing the operations of our office portfolio. You will act as the primary liaison with property managers, landlords, and service vendors while thoughtfully leading strategic operational projects and initiatives. The ideal candidate will excel in operational and project management, be comfortable working in a dynamic, fast-paced environment, and collaborate seamlessly with multiple internal and external stakeholders.

This position is based in our Boston, MA headquarters and may require domestic or international travel up to 25% of the time.

How You'll Make a Difference

Portfolio Optimization: Support Klaviyo’s real estate strategy by identifying opportunities for portfolio optimization and alignment with organizational objectives, driving both efficiency and scalability
Property & Vendor Management: Build and maintain strong relationships with landlords, property managers, and third-party service providers, ensuring seamless operations and rapid response to issues
Financial Oversight & Audits: Oversee budgets for office operations, conduct audits, verify expense accuracy, and proactively identify cost-saving opportunities
Operational Efficiency: Leverage technology and data to improve facility and office management, space utilization, and operational processes
Cross-Functional Collaboration: Collaborate closely with Finance, Legal, HR, IT, Security, and other internal partners to contribute to achieve enterprise-wide goals
Reporting & Analytics: Analyze occupancy, spend, and employee satisfaction data; report insights to leadership and leverage analytics to drive continuous improvement
Compliance & Risk: Ensure all properties operate safely and comply with all applicable health, safety, and environmental regulations. Proactively manage risk and address issues as they arise
Special Projects: Contribute to various special projects, as-needed

Who You Are

5+ years of experience in office / facilities operations, corporate real estate, property management, or a related field
Able to thrive in a lightning fast-paced, dynamic, and global environment
Strategic thinker with outstanding problem-solving and analytical skills
Strong background in lease administration, landlord relations, and external service provider management
Outstanding interpersonal, leadership, and stakeholder management skills, with the proven ability to collaborate effectively across teams and geographies
Experience with business continuity, crisis management, and aligning operational solutions to organizational needs
Highly organized, skilled at managing multiple projects and (at times, conflicting) priorities simultaneously
Tech-savvy, data-driven, and proficient using real estate/workplace management tools and platforms
Adept at interpreting complex lease agreements and real estate contracts
Available to work from the Boston, MA office and travel up to 25% of the time, domestically or internationally

Tools We Use

G-Suite, Slack, Zoom, Whimsical, FreshService, VisualLease, Building Engines, AutoCAD/Revit, Procore, Bluebeam, OfficeSpace, Envoy, Brivo, Genea, EagleEye

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$96,800—$145,200 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

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Manager, Global Office Operations & Facilities