At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Be part of a team that engineers, integrates, operates, and maintains electronic security services. These services include intrusion detection, access control, video surveillance. Monitor systems, databases, processes, and procedures. Identify and escalate matters requiring attention to the appropriate area. Perform work on projects and initiatives and assist in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations. Coordinate the collection and/or compilation of data and compile reports. May assist in report development and analyzing data. Provide guidance, support and recommendations to Lines of Business and assist in the implementation of Risk/Audit/Compliance initiatives.

Key Responsibilities:

Programming & Configuration: Program and configure various technology application systems by adding devices and configuring for operation.
Deployment Support: Provide system support to Field Integrators/LSPs in the field during deployment.
Testing & Troubleshooting: Assist with deploying/testing at the software level and provide troubleshooting support for access control, video, and building management systems.
System Monitoring: Monitor operational systems for errors and alerts, ensuring optimal system performance.
Documentation: Document daily functions and troubleshooting processes to create and revise playbooks.

Basic Qualifications:

Bachelor’s degree, or equivalent work experience
At least 2 years of experience within a total information technology (IT) environment
At least 5 years of experience with the design, development and support of technology infrastructure

Experience Should Include

Education & Experience:
- Bachelor’s or AA degree and/or a minimum 5 years’ experience using Genetec, Mission Control, and DMP integrating it as a central station software.
Required Knowledge/Experience:
- Security application systems, specifically in intrusion, access control, video surveillance, and building management systems.
- Basic knowledge of IP network configuration.
Genetec Certified – Omnicast, Synergis
Experience utilizing DMP integration in Genetec and utilizing video analytics.
Experience supporting federal banking contracts.
Experience supporting International – specifically EU and GDPR requirements
Verifiable experience with March, Pacom, Verint
Access Control Systems: Programming and installation experience with Genetec and Mercury access control systems.
Video Management Systems: Programming experience with Genetec and March Networks video management systems.
Intrusion Alarm Systems: Programming experience with Digital Monitoring Products (DMP) intrusion alarm systems.
Building Management Systems: Programming experience with various building management systems.
Advanced IT skillset
Strong PC skills – SQL, ServiceNow, Excel, PowerBi, Sharepoint

Communication Skills:

Strong oral, technical writing, and communication skills.
Ability to build productive relationships with team members, clients, and other network/system stakeholders.

Behavioral Skills:

Ability to balance high-quality standards with schedule pressures and a demanding environment.
Resourceful, self-starter, flexible, proactive, solution-oriented, and customer-focused.
The role offers a hybrid / flexible schedule, which means there's an in office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.***

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00 - $120,120.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

U.S. Bank

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