Field Service Supervisor

Securitas USA Northeast Region • Full-time • Henderson, NV, US • 1w ago

Field Service Supervisor – Full Time

Former military / law enforcement encouraged to apply!!

Location: Henderson, NV

Rate: $20.70/HR

Job Summary

Supervises guarding operations at multiple sites. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required by Branch. Responds to incidents and may provide service coverage as needed.

Distinguishing Characteristics: Primary job function is supervision of Security Officers.

What Your Day May Look Like

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Supervises Security Officers and/or other personnel, as assigned; ensures that personnel deliver high quality service; evaluates service quality and initiates any necessary corrective action in a timely manner.
Meets with Branch management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
Participates in and coordinates with Branch management the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect.
Assigns and directs work; coaches employees and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities; refers problematic issues to Branch management.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
Communicates and coordinates with Branch management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; meets with Branch management and other Field Supervisors to discuss customer service, initiatives, personnel matters, and related issues.
Inspects client sites as assigned to ensure adequate coverage and compliance with post orders; visits client representatives to ensure they remain satisfied with services provided; covers vacant posts as necessary.
Reviews client and company required reports for accuracy and timeliness; assists in preparing and submitting payroll and billing information.
Performs tasks and duties of a similar nature and scope as required for assignment.

What We Offer

Medical, Dental, Vision, Life, AD&D, Disability Insurance, EAP, Plus 401K Options.
Virtual Medical Appointments With Telemedicine.
Paid Time Off, Weekly Pay, Paid Training, & Free Uniforms.
Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!

Position Requirements

18 years of age or older.
High School Diploma or GED Required.
Standard computer / technology skills needed.
Must be able to interact with a wide range of individuals in a professional manner.
Must have great attention to detail and have the ability to remain vigilant throughout shift.
A minimum of 1 year of security experience.
Scheduling and field experience is preferred, but not required.
Driver certification.

All candidates must be willing to participate in our background check process.

See a different world.

EOE/M/F/Vet/Disabilities

#AF-NCNEUTHP

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Our Company Mission

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.