For One of our ongoing Accela Business Licensing implementation project, we are looking for an Accela Project Manager. Mostly Remote. Initial 4 weeks onsite and then may be travel as needed or once a month.

Job Duties

Develop and maintain a detailed project plan, timeline, and resource allocation. Ensure the project stays within scope, and timeline constraints. Provide regular status updates and reports to stakeholders and leadership
Lead the configuration and deployment of Accela Civic Platform for Business Licensing. Collaborate with internal teams and vendors to migrate data from legacy systems. Customize Accela workflows, scripting, and integrations to meet agency needs.
Act as the primary liaison between IT, Business Licensing, and Accela consultants.Facilitate meetings, workshops, and training sessions for end-users. Provide onsite and virtual training for licensing staff. Ensure smooth communication and coordination between departments and vendors.
Work onsite as needed to troubleshoot issues and ensure system adoption. Provide hands-on guidance during testing, training, and go-live phases. Address and resolve technical or process-related roadblocks promptly. Oversee User Acceptance Testing (UAT) and resolve system defects.Develop training materials and conduct end-user training sessions.
Ensure a seamless transition from legacy systems, minimizing disruptions. Lead the full lifecycle of the Accela Business License Implementation project.Deliver a fully functional, compliant, and user-friendly business licensing system.Provide post-implementation support to resolve issues and improve processes
Gather, oversee business licensing requirements from stakeholders. Assist with deploying the module in a production environment with minimal disruption. Monitor performance, address post-launch issues, and ensure adoption.

Minimum Qualifications

A minimum of eight (8) years in the Information Technology Field
4-6 years of Accela Civic Platform experience
Minimum of 2 years OF Accela Business License experience
Four (4) years’ experience managing software application implementations projects in large-scale systems, especially cloud-based technologies
Experience with ServiceNow, Jira, or similar workflow management tools.
Experience with Microsoft Office Products, including Microsoft Project

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