About Company

At Denali, we are not just the leading organic recycling company—we are innovators in sustainability, dedicated to Replenishing the Earth by Repurposing Waste. Denali operates nationwide, driving environmental and agricultural progress at scale. The work we do begins and ends with our employees, therefore we strive to ELEVATE employees to be their best at work and home. Join us on our mission to create a more sustainable future together. To learn more, visit denalicorp.com.

Drive Innovation. ELEVATE Employees. Apply to join our team today!

Vendor Account Manager

Dallas, TX

Salaried / Full-Time

About The Role

The Vendor Account Manager plays a crucial role in maintaining and enhancing relationships with our vendors to ensure optimal performance and satisfaction. This position is responsible for overseeing vendor accounts, negotiating contracts, and ensuring compliance with company policies and standards. The successful candidate will work closely with cross-functional teams to align vendor capabilities with business needs, driving efficiency and cost-effectiveness. Additionally, the Vendor Account Manager will analyze vendor performance metrics and implement strategies for improvement. Ultimately, this role is vital in fostering a collaborative environment that supports the company's growth and operational excellence.

Key Responsibilities

Customer & Broker Relationship Management

Build and maintain strong, long-term relationships with broker clients.
Act as a key point of contact, responding promptly to inquiries, concerns, and service requests.
Ensure high levels of broker and end-customer satisfaction through proactive communication and service excellence.

Sales & Revenue Growth

Identify new business opportunities within the broker network to drive revenue growth.
Develop and execute sales strategies tailored to broker needs and market trends.
Negotiate pricing and contract terms to ensure mutual value and profitability.

Waste Management Expertise

Serve as a subject matter expert on food waste recycling practices, regulatory compliance, and sustainability initiatives.
Provide brokers and their customers with cost-effective, compliant waste management solutions.
Stay current on local, state, and federal waste regulations to ensure all services are compliant.

Operational Coordination

Support the onboarding process for new brokers and customers, ensuring a seamless transition.
Partner with operations teams to coordinate waste pickup schedules, troubleshoot service issues, and improve operational efficiency.
Monitor and report on key performance indicators (KPIs) to track program success.

Broker Enablement

Educate and train brokers on Denali’s services, policies, and operational procedures.
Provide ongoing support and resources to help brokers succeed.
Cultivate a collaborative and productive relationship with each broker partner.

Reporting & Industry Engagement

Prepare regular performance reports, insights, and presentations for internal and external stakeholders.
Represent Denali at industry events, conferences, and networking opportunities.
Continuously monitor industry trends and best practices to stay ahead of the curve.

Qualifications

3+ years of experience in account management, sales, or customer service, preferably in waste management, logistics, or environmental services.
Proven ability to build and maintain client relationships.
Strong communication, negotiation, and problem-solving skills.
Familiarity with waste industry regulations and sustainability principles is a plus.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Proficiency in Microsoft Office and CRM systems.

Skills

The required skills for this role include strong communication and negotiation abilities, which are essential for building and maintaining vendor relationships. Analytical skills are also crucial, as the Vendor Account Manager will need to assess vendor performance data and identify trends. Problem-solving skills will be utilized daily to address any issues that arise with vendors, ensuring that solutions are implemented effectively. Preferred skills, such as knowledge of contract law, will enhance the candidate's ability to navigate complex agreements and ensure compliance. Overall, a combination of interpersonal and analytical skills will enable the Vendor Account Manager to drive successful vendor partnerships and contribute to the company's objectives.

Why You’ll Love Working at Denali- Benefits & Perks

Benefits

At Denali, the work we do begins and ends with you – our employees. That's why we strive to ELEVATE you to be your best, both at work and at home. Our benefits aren’t just about compensation; they’re part of a broader commitment to helping you thrive in all aspects of life. Here’s how we live out our values every day:

E – Employee: At Denali, we believe in offering competitive compensation packages that include not only great benefits but also a strong focus on safety, flexibility, and rewards and recognition. You are the backbone of our success, and we make sure you’re valued every step of the way.
L – Learning: We’re committed to your growth and development. Our Ascend Employee Development Program and access to over 6,000 professional courses via our Learning Management System empower you to climb higher in your career – all at no cost to you.
E – Environment: Our employees deserve a clean Earth. We’re dedicated to doing our part in keeping waste out of landfills, so you can be proud of the work we do together to make a positive environmental impact.
V – Valued: At Denali, we take pride in creating a culture of care. With resources that support your well-being, volunteerism opportunities, and a commitment to safe working conditions and inclusivity, you’ll always feel like you belong here.
A – Advancement: We believe in succession planning and providing opportunities for advancement. We want you to grow, and we’ll be right there with you, supporting your career every step of the way.
T – Together: We’re stronger when we work together. At Denali, you’ll have opportunities to give and receive support not just within the workplace, but within our broader community. Our team is united, and we celebrate the value of working and succeeding as one.
E – Employees: You are the heart of Denali. We believe our employees deserve the very best. This is why we offer an array of benefits that support your overall well-being, from health coverage to work-life balance, because when you succeed, we all succeed.

Our Benefits Package Includes

Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs.
Dental & Vision: Keep your smile bright and your vision clear with full coverage for you and your family.
Generous 401(k) Match: We’re here for your long-term future – we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow.
Company-Paid Disability & Life Insurance: We’ve got you covered with company-paid Long-Term and Short-Term Disability, as well as AD&D and Life Insurance, giving you peace of mind knowing you’re protected.
Voluntary Life for Employees & Family: Customize additional coverage for you and your loved ones with our voluntary life insurance options.
Health Savings Plan: Save on medical expenses with a Health Savings Plan designed for your needs.
Paid Time Off (PTO) & Sick Time: We value your well-being. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave.
9 Paid Holidays: Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year.
Paid Weekly: We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals.
Professional Development: Ascend in your career with free access to thousands of courses that allow you to grow and develop professionally.
Employee Assistance Program: Life can be challenging at times, and we’re here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs.
Wellness Program: At Denali, we believe that well-being goes beyond health coverage. Our Wellness Program offers resources to keep you mentally, physically, and emotionally balanced as you climb higher in both life and career.

We want you to feel valued, supported, and equipped for success – because when you thrive, we all thrive. So, come for the benefits. Stay for the culture. We can’t wait to see you reach new heights with us at Denali.

Apply to join our team today!

Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunity for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company hereby affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination.

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Vendor Account Manager - Req 3178