Vice President, People Operations & Digital HR Enablement

Securitas USA Northeast Region • Full-time • Parsippany, NJ, US • 1d ago

Job Title: Vice President, People Operations & Digital HR Enablement, North America

Location: Securitas Corporate Headquarters, Parsippany, NJ

Reports To: Chief Human Resources Officer (CHRO), North America

Job Summary

The Vice President, People Operations & Digital HR for North America is a key HR leadership role responsible for transforming and modernizing HR service delivery across core areas including recruitment operations, benefits administration, payroll, reporting and insights, learning management systems (LMS), and Human Capital Management (Oracle) systems.

This leader will be accountable for building an integrated, data-driven, and digitally enabled HR function that enhances the employee experience, drives operational efficiency, and supports business growth. Working in close partnership with the Chief Technology Officer (CTO) and reporting directly to the CHRO for North America, the VP will play a pivotal role in shaping and executing the digital HR strategy.

Key Responsibilities

HR Operations & Service Delivery: Lead the transformation and daily management of core HR processes across North America, ensuring operational excellence through consistency, efficiency, and Key Responsibilities:
HR Operations & Service Delivery: Lead the transformation and daily management of core HR processes across North America, ensuring operational excellence through consistency, efficiency, and scalability.
Benefits Administration: Oversee the administration and continuous improvement of benefits systems, including Oracle platform support for 90,000 employees, in collaboration with a third-party administrator.
Digital Enablement: Drive the development and execution of a digital HR strategy aimed at modernizing systems and processes across payroll, recruitment, benefits, learning management, and Oracle platforms. Partner with the MyConnect team to shape the future of our digital branch, incorporating AI-driven automation for talent acquisition, analytics, and broader HR capabilities.
Benefits Administration: Oversee the administration and continuous improvement of benefits systems, including Oracle platform support for 90,000 employees, in collaboration with a third-party administrator.
Digital Enablement: Drive the development and execution of a digital HR strategy aimed at modernizing systems and processes across payroll, recruitment, benefits, learning management, and Oracle platforms. Partner with the MyConnect (Securitas App) team to shape the future of our digital branch, incorporating AI-driven automation for talent acquisition, analytics, and broader HR capabilities.
Technology Partnership: Collaborate closely with the CTO and Business Solutions organization to ensure seamless integration and performance of HR systems and infrastructure.
People Analytics & Reporting: Build a strong reporting and insights capability to provide leadership with timely, accurate, and actionable workforce data.
Governance & Compliance: Ensure all HR processes comply with internal policies, regulatory requirements, and data privacy standards.
Vendor & Systems Management: Manage third-party HR technology vendors and platforms, optimizing system performance, user experience, and cost-effectiveness.
Change Leadership: Lead change management efforts to support technology adoption, process redesign, and continuous improvement across the HR function.

Qualifications

Bachelor’s degree in Business Administration, Information Systems, Human Resources or a related field with a focus on Technology enablement. Master’s degree preferred.
12+ years of progressive HR experience, including HR/Shared Service operations, benefits administration, and systems management.
5+ years in a senior HR leadership role, preferably within a large, complex organization.
Deep experience with HCM systems (e.g., Oracle, Workday, SAP SuccessFactors), benefits platforms, and analytics tools.
Proven success leading HR transformation and digital enablement initiatives.
Strong strategic thinking, operational execution, and cross-functional collaboration skills.
Excellent communication and stakeholder management abilities.

What We Offer

A high-impact leadership role at the intersection of HR, technology, and business strategy.
A forward-thinking, people-first culture committed to innovation and operational excellence.
Competitive compensation, executive benefits, and professional growth opportunities.

Working Conditions

Office environment with standard working hours.
Requires flexibility for travel as needed to meet with regional teams, attend conferences, and stay informed on industry trends.

Application Process

Interested candidates should submit a resume and cover letter outlining their qualifications and experience related to the responsibilities and qualifications listed above.

Securitas is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other protected category.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Our Company Mission

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.